Information for Patrons and Visitors who are Deaf or Have Hearing Loss and attending Free Shakespeare in the Park
The Public Theater is committed to providing accessible programs and services for all patrons with disabilities.
Assistive Listening Devices
Assistive listening devices (ALDs) amplify and clarify sound by cutting down or eliminating ambient noise. FM radio assistive listening systems are installed at the Delacorte Theater and headsets may be used at any seat. Headsets with induction neckloops are available for patrons who use hearing aids and cochlear implants with a "T" switch. Ask your audiologist whether your hearing aid or cochlear implant has a "T" switch (telecoil) and how to use it with an assistive listening headset.
Headsets are distributed 30 minutes prior to performances free-of-charge and on a first-come, first-served basis at the Box Office of the Delacorte Theater for Free Shakespeare in the Park. Some form of identification must be left with the Box Office to borrow an Assisted Listening Device during a performance.
Sign Language Interpretation
Sign language interpretation is scheduled for select Free Shakespeare in the Park events throughout the summer. Tickets for events that will be offered with American Sign Language Interpretation may be obtained by making a donation to The Public Theater by calling us at 212.967.7555, visting our box office or online. Becuase this service is available to a limited number of seat locations at the Delacorte patrons who require this service should alert the staff of their need for access upon arrival at their chosen distribution point. For more information regarding distribution in Central Park click here. For more information regarding our Downtown Lottery click here. For more information regarding our Borough Distributions click here. For information regarding our Digital Lottery sponsered by Today Tix click here. Tickets in the sign-interpretated section of the Delacorte Theater may also be obtained by contacting Hands On, our ASL partner, by visiting their website Handson.org.
The Public Theater also offers sign language interpretation upon request. Requests for sign language interpreters, cued speech transliterators, or oral interpreters for non-designated events must be received at least two weeks prior to the event by the Director of Audience Services at 212.967.7555 or firstname.lastname@example.org. These requests are subject to the availability of an interpreter and are provided at the discretion of the management.
GalaPro Closed Captioning
The Public Theater is proud to offer Closed Captioning for performances at The Delacorte Theater through the GalaPro app available for download on your smart device or by borrowing a device from the box office. GalaPro is a first-of-its-kind mobile application that enables attendees to understand the stories unfolding on stage. GalaPro requires a one-time installation of the app. It is easily accessible and can be downloaded for free from the App/Google Play store. Using their multilingual system/ GalaPro provides users with the program of the performance as well as its show schedule. All services are provided in real time as the show is running on stage. Their unique technology is designed specifically to adhere to and respect the theater going experience of all. Airplane mode is always on so there will be no phone calls or messages, and a black screen with red or grey lettering is designed so that only the individual looking at their own personal device can see the screen. This feature prevents other audience members from being disturbed or distracted. If you need any assistance with the app or have any questions or concerns, please speak to a member of The Public Theater staff for assistance. Special support for GalaPro was provided by the Zegar Family Foundation, NYC Media & Entertainment, TDF, and the National Alliance for Musical Theatre.
1. Download the app from either Google Play (Android) or AppStore (iPhone).
2. Create an account
-Login page will appear the first time you use the app
-As a new user please choose "Get started now" or "Login" if you have an account
-Choose your show
-Choose your service, such as closed captioning, amplification or translation services if available
3. Prepare your phone for the show.
-Set your phone to airplane mode
-Open settings > Turn on Wi-Fi > Select GalaPro network for your show > Password is "galapro1"
-Go back into the GalaPro App
-To adjust font size and brightness use settings on the top left side of the screen
Open-captioning is scheduled for select Free Shakespeare in the Park events throughout the year. During these events, an experienced captioner scrolls text onto two six-foot wide digital TV in sync with the performance. Tickets for events that will be offered with Open Captioning may be obtained by making a donation to The Public Theater by calling us at 212.967.7555, visting our box office or online. For more information regarding free ticket distributions in Central Park click here. For more information regarding our free ticket voucher In-Perosn Lottery click here. For more information regarding our free ticket voucher Borough Distributions click here. For information regarding our Digital Lottery sponsered by Today Tix click here. Finally, tickets may also be obtained by visiting our open captions partner website TDF.org.
Click Here for a calendar of upcoming accessible performances at the Delacorte as well specifics about our venue and our partners.